Post-Office Wait Time API-driven waiting time LED Matrix

💡 Inception

For any enterprise that deliver service to customers who have to come to your office... their waiting time has a major impact on their customer experience.

• As a service provider : you want to deliver as much service as possible within a given amount of time and human resources
• A a customer : you want to get the most service within the smallest amount of time

So to deliver an optimal throughput, getting live insights within nice visual seemed a good (and cool) way to help achieve a better productivity.

This project is all about bringing useful live insight into a nice-to-look and efficient Customer Experience.

This disruptive API-driven IoT product is the result of this inception.

🍿 5' elevator pitch

🔬 In-depth technical considerations from programmers

🎫 No insights without APIs

As OPT-NC delivers its waiting times as public API on its APIGEE Developer Portal

, it is possible to consumer it from any device from anywhere in the world.

📚 Past related projects

• Waiting time at OPT-NC Series' Articles
• 🍿 Organizational Performance with Open Data, 5S & digital art
• 🧑‍🤝‍🧑 Dataviz et culture d'entreprise
• 🎮 Bringing live data to life with Digital Art & Unity
• 🎨 From waiting time metrics to Generative art