💡 Inception
For any enterprise that deliver service to customers who have to come to your office... their waiting time has a major impact on their customer experience.
- As a service provider : you want to deliver as much service as possible within a given amount of time and human resources
- A a customer : you want to get the most service within the smallest amount of time
So to deliver an optimal throughput, getting live insights within nice visual seemed a good (and cool) way to help achieve a better productivity.
This project is all about bringing useful live insight into a nice-to-look and efficient Customer Experience.
This disruptive API-driven IoT product is the result of this inception.
🍿 5' elevator pitch
🎫 No insights without APIs
As OPT-NC delivers its waiting times as public API on its APIGEE Developer Portal
, it is possible to consumer it from any device from anywhere in the world.
📚 Past related projects
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